Privacy
This policy explains how The Mane Collective handles information you submit through this website, including a consultation request.
When you use the consultation or contact features, you may provide your name, contact information, service interests, hair or beauty history, preferences, notes, and inspiration photos. With your agreement, we securely save the details and answers you submit and may add you to the salon's client list in Vagaro, the booking system. Only share information needed to help the salon understand your request.
We use submitted information to review your request and any stylist preference you chose, reach out by phone, text, or email, help you continue an unfinished consultation, continue by phone or in person when useful, communicate about scheduling, prepare for an appointment, support guest service, and maintain internal salon records. An unfinished consultation is labeled separately from a completed request and does not book, assign, or confirm anything.
We may use trusted technology providers to host the website, secure form submissions, store salon records, send communications, measure website performance, or support salon operations. After you agree, and after the team reviews the request, staff may add your name and contact details to the salon's client list in Vagaro. That step does not itself book an appointment or assign a stylist.
If you continue to an external map, social, review, or product website, that service's privacy terms apply to information collected there. Review those terms before submitting information outside this site.
With your permission, unfinished consultation starts, completed consultations, and related guest records are retained indefinitely so the team can preserve your history and recover a request that may have been missed. Resolved records are archived rather than automatically erased. We remove information when you make a valid deletion request, when the owner authorizes removal, or when applicable law requires it. We use reasonable safeguards, but no internet or storage system can be guaranteed completely secure.
You may ask to review, correct, or delete information you submitted, subject to records the salon must retain. You can also ask the team to stop non-essential marketing communications.
This policy may change as the website, consultation workflow, or service providers evolve. The version posted here applies from its stated effective date.
For a privacy question or request, email contact@themanecollective.com or call 509.425.3551.